FREQUENTLY ASKED QUESTIONS


FAQs are a good place to start looking whenever you have questions.
If your question is not answered below, you can contact us on Facebook, Twitter or directly at draw.archives@mcgill.ca

Getting started


Do I need to make an account to be part of this project?

How do I sign up? 

What does DRAW do with my login information? 

DRAW does not use login information for anything but user identification on the site. We will never sell your information or provide it to third parties outside of any requirement by law.

What browser version does DRAW Support? 

DRAW supports the latest version of Chrome, with Firefox partially supported. We do not recommend using Internet Explorer or Safari while transcribing on the site 

I already have an account, but have forgotten the password/login. What do I do?

What happens to the information I transcribe?

I found a bug, what do I do?

Transcriptions (General)


What are the “Page Column Labels Guide,” and the “Time Column Guide”?

How do I change the time and date once I start transcribing?

Entering Data


Should I type the observations exactly as written or make corrections?

"" or 'ditto' is written in the cell - what do I do?

There is no field to add in the Sums and Means rows for the logbook I am working on. What do I do?

Why are there only three entries on some days?

How do I transcribe offset observations?

How do I transcribe stacked observations?

How do I mark an empty cell?

What if the observations are illegible and I can't read it?

What do I do if there is a line through the data or if it is scratched out?

What do I do if the highlighted box doesn’t cover the observation?

Mistakes


What if I make a mistake?

If I accidentally delete the annotation, what do I do?

I entered the data for the entire row and saved, but when I checked the details on “My Transcription” page, only part of the data that I entered appeared. What happened?

If I accidentally click back while transcribing, what will happen to my transcriptions?

It's Not You, It's Me (Known Issues)


We are currently working on these issues so we thank you for your patience!

Rolling pop-up boxes appear when I create annotation boxes

This issue can occur when you choose the option 'Mark annotated area and don't show me again' after you save the annotation successfully. It will cause the coloured pop-up to appear in multiples (if you have completed 6 sections, you will have 6 pop-ups, etc.).

A work around for the moment is refreshing the page between transcribing tabs, or by closing and re-opening the transcriber panel after each row of data.